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Useful information


Arrival / check in:
We kindly ask you to coordinate the approximate arrival time with us.

The rooms / apartments are available from 2 p.m. Check in time: 2 p.m. - 6 p.m. Other times possible after prior agreement.

Departure / Check out:
The rooms / apartments are available until 10 a.m. Late check out subject to availability and for a fee.

CONDITIONS:
Here you will find the general terms and conditions

Excursion destinations:
You can find a small list here.

Railway station:
The Hinterzarten train station is around 500 meters away

Ticketing:
You can make a booking here.

Breakfast:
Our breakfast times are from 7.30 a.m. to 10 a.m.

Garage / bicycle- motorcycle parking space:
Reservation is possible based on availability.

Guest card / cone card:
You will receive a guest card (tourist tax approx. EUR 2.70 per person and day) which, among other things, allows you to use the bus and train free of charge (KONUS). More info here.

Golf course:
The 18-hole golf course "Heavenly Hell" is 5 km away. Green fee free with the Hochschwarzwaldkarte.

Hochschwarzwaldkarte:
You will receive the Hochschwarzwaldkarte from 2 nights

Dogs:
Bringing dogs / animals is only possible after prior notification. Surcharges are shown in the price list.

Tourist tax:
The local tax / visitor's tax is payable in addition by the guest. 2.70 euros per day.

Cross-country trails:
Are located about 100 meters away.

Parking spaces:
Find it free of charge at the house.

Trip cancellation insurance:
You can take out travel cancellation insurance here

Ski lifts / floodlights:
The ski center Thoma is approx. 1.5 km away. Free with the Hochschwarzwaldkarte.

Cancellation / no-show:
In the event of cancellation / no-show, legally regulated cancellation costs incur 90% of the overnight stay / breakfast price. Cancellations up to 14 days before arrival are free of charge.

Events in the Black Forest - here

Hiking trails in winter and summer:
Start approximately 100 meters away.

Wellness area / sauna:
The wellness area is available by prior arrangement and appointment. Possibly. You can see additional payments in the valid price list.

Wireless Internet access:
Is available at the hotel. Compliance with legal provisions when using the Internet by the Guest, will be confirmed upon receipt of the access code.

Cancellation of the booking:
According to the currently valid legal situation, there is no right of withdrawal for a room / holiday apartment reservation by the guest.

Payment:
You can pay your invoice in advance by bank transfer or cash on arrival / departure or with an EC card or Visa / Mastercard.